How much does shipping cost for Australian Orders?
Metro Standard - $9.99 for all orders weighing up to 2 kg, regular postage for Metro areas.
Regional Standard - $14.99 for all orders weighing up to 2kg, regular postage for Regional areas. If you live in a regional area and chose Metro Standard, we might contact you for additional payment for shipping if your area is not covered by our third party courier.
Metro Bulky - $19.95 for all orders 3 - 20kg or when the volume is bigger than large shoebox size.
Regional Bulky - $24.95 for all orders 3 - 20kg or when the volume is bigger than large shoebox size.
Flat rate of $24.99 for all orders up to 5kg, regular postage with signature, Australia wide.
Contact us for orders over 25 kg.
All shipments include tracking number and require signature on delivery for all Australian orders. Please note that tracking may only be available partially if our partner shipping company use a third party local courier to deliver to regional areas.
PARCELS WILL NOT BE SENT UNTIL CORRECT SHIPPING CHARGE HAS BEEN PAID.
When will I receive my goods?
Once we received your order and payment is processed, it generally takes up to 48-72 hours (except weekend and public holidays) for orders to be dispatched. Tracking number will be emailed to you once the order is shipped from Melbourne. Generally it takes few days longer to ship to regional areas, it may take up to 14-28 days before you receive your parcel and it just depends on the third party shipping company's timeline.
Do you provide express post?
Yes we do, but only to AU metro areas. Price as follows:
Express up to 2kg - $14.95
Express up to 2-5kg - $24.95
All items are in stock unless indicated otherwise (sold out or pre-order only). You can subscribe to be notified on the product page, and we will send an email as soon as the product is available.
We now offer limited shipping to Singapore and Malaysia using Australia Post with the following rates.
Under 500g (Economy air with no tracking or insurance) AUD 15
Under 1KG (Ecomony air with no tracking or insurance) AUD 30
Please contact us to get a quote for anything heavier than 1kg or if you wish to add insurance/signature on delivery. Email: firstname.lastname@example.org or message us with the Facebook messenger button below.
Delivery time frame is between 2-4 weeks (although dispatch is usually done within 24-48 hours except weekends)
Do you provide gift wrapping service?
Yes, we do. Gift wrapping is available for $2.50 per individual item. Available gift wrapping options are gender neutral theme and Christmas gift wrapping (from October onwards).
Please add the gift wrapping product in your cart according to the number of toys you want to gift wrap, for example if you purchase two toys and would like for the toys to be wrapped separately, please add two gift wrapping units in the shopping cart. If there's only one gift wrapping unit added, we will combine the two toys and gift wrapped it as one item.
Orders over $300 enjoys free shipping on us. No code needed, it will be applied automatically at checkout.
Join our VIP Membership and enjoy first shipping free valued of $9.99 for orders above $100 and 2kg and under. Exclude BULKY and EXPRESS Shipping. Join here.