How much does shipping cost?
Flat rate of $9.99 for all orders weighing up to 2 kg, regular postage with signature, Australia wide.
Flat rate of $29.99 for all orders up to 5kg, regular postage with signature, Australia wide.
Contact us for orders over 25 kg.
All shipments include tracking number and require signature on delivery. At the moment, we ship within Australia only. Please note that tracking may only be available partially if our partner shipping company use a third party local courier to deliver to regional areas.
When will I receive my goods?
Once we received your order and payment is processed, it generally takes 24-48 hours (except weekend and public holidays) for orders to be dispatched. Tracking number will be emailed to you once the order is shipped from Melbourne. Generally it takes few days longer to ship to regional areas, it may take up to 14-28 days before you receive your parcel and it just depends on the shipping company's timeline.
Do you provide express post?
Yes we do, but only to AU metro areas. Price as follows:
Express up to 500g - $14.95
Express up to 3kg - $19.95
Express up to 5kg - $29.95
All items are in stock unless indicated otherwise (sold out or pre-order only). You can subscribe to be notified on the product page, and we will send an email as soon as the product is available.
Do you provide gift wrapping service?
Yes, we do. Gift wrapping is available for $2.50 per individual item. Available gift wrapping options are gender neutral theme and Christmas gift wrapping (from October onwards).
Please add the gift wrapping product in your cart according to the number of toys you want to gift wrap, for example if you purchase two toys and would like for the toys to be wrapped separately, please add two gift wrapping units in the shopping cart. If there's only one gift wrapping unit added, we will combine the two toys and gift wrapped it as one item.