******* We strongly recommend upgrading to Express during this busy holiday season especially so close to Christmas. We dispatch all orders from Melbourne within 24 hours of order however we can't guarantee the order will arrive for Christmas especially for long haul destinations as we rely on our third party courier to deliver the order. Delays are expected since there's higher number of parcels delivered for this season. Again, we strongly recommend upgrading to Express during checkout.
How much does shipping cost?
Flat rate of $9.99 for all orders weighing up to 2 kg to anywhere in Australia.
Flat rate of $29.99 for all orders weighing 4 kg to 25 kg to anywhere in Australia.
Contact us for orders over 25 kg.
All shipments include tracking number and require signature on delivery. At the moment, we ship within Australia only. Please note that tracking may only be available partially if our partner shipping company use a third party local courier to deliver to regional areas.
When will I receive my goods?
Once we received your order and payment is processed, it generally takes 24-48 hours (except weekend) for orders to be dispatched. Tracking number will be emailed to you once the order is shipped from Melbourne. Generally it takes few days longer to ship to regional areas, it may take up to 14-28 days before you receive your parcel and it just depends on the shipping company's timeline.
Do you provide express post?
Please contact us if you need express shipping, we will provide a custom quote for your order.
All items are in stock unless indicated otherwise (sold out or pre-order only). You can subscribe to be notified on the product page, and we will send an email as soon as the product is available.
Do you provide gift wrapping service?
Yes, we do. Gift wrapping is available for $3.95 per individual item. Available gift wrapping options are gender neutral theme, boys and girls, and Christmas gift wrapping. Please indicate if you want gift wrapping in the comment section at the checkout page. Current promo is free gift wrapping until 15 Nov 2017. No codes required, just need to mention it on the checkout page.